Privacy Policy
Background
This Policy applies as between you, the User of this Web Site and Devstars Ltd (Trading as London Web Design Agency) the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
1.0 Our Promises
This policy applies as between you, and Devstars Ltd the owner and provider of this website. This policy applies to our use of any and all data collected by us in relation to your use of the website and any services or systems therein.
Our promises to you and any data you provide us:
- We will ensure your data is protected and your privacy is kept
- We will only collect and process your data when necessary
- We will not sell, let, or in any way distribute or, make public your personal information
- We will not spam you, we despise this as much as you do!
Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
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“Account” |
means collectively the personal information, Payment Information and credentials used by Users to access Material and/or any communications System on the Web Site; |
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“Content” |
means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site; |
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“Cookie” |
means a small text file placed on your computer by Devstars Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your Browsing History. Further details are contained in Clause 10 and [Schedule 1] OR [Schedules 1 and 2] of this Policy; |
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“Data” |
means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems; |
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“Devstars Ltd” |
means Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB |
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“Service” |
means collectively any online facilities, tools, services or information that Devstars Ltd makes available through the Web Site either now or in the future; |
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“System” |
means any online communications infrastructure that Devstars Ltd makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links; |
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“User” / “Users” |
means any third party that accesses the Web Site and is not employed by Devstars Ltd and acting in the course of their employment; and |
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“Web Site” |
means the website that you are currently using (www.londonwebdesignagency.com) and any sub-domains of this site (e.g. news.www.londonwebdesignagency.com) unless expressly excluded by their own terms and conditions. |
2.0 Personal Data we would collect from you
- Personal Details, such as:
Name, Gender, Job Title, Profession - Contact Information, such as:
Email Addresses, Telephone Numbers - Demographic Information, such as:
Postcode, Preferences and Interests - Financial Information, such as:
Credit / Debit Card Numbers - Your Website Interaction Information, such as:
IP Address, Geological Location, Device and Operating System, Internet Browser Type and Version, URLs with regards to how you came to this website, your activity on this website and where you exit to
See Clause 8.0 with regards to accessing your Personal Data we may have collected.
3.0 Why we would collect your Personal Data
The above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website.
Specifically, the collected data may be used by us for the following reasons:
- internal record keeping;
- improvement of our products/services;
- transmission by email of promotional materials that may be of interest to you;
- contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
Data Collected
Without limitation, any of the following Data may be collected:
2.1 name;
2.2 date of birth;
2.3 gender;
2.4 job title;
2.5 profession;
2.6 contact information such as email addresses and telephone numbers;
2.7 demographic information such as postcode, preferences and interests;
2.8 financial information such as credit/debit card numbers;
2.9 IP address (automatically collected);
2.10 web browser type and version (automatically collected);
2.11 operating system (automatically collected);
2.12 a list of URLs starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
2.13 Cookie information (see Clause 10 below).
Our Use of Data
3.1 Any personal Data you submit will be retained by Devstars Ltd for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 6 months.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This does include our affiliates and / or other companies within our group.
3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
- 3.4.1 internal record keeping;
- 3.4.2 improvement of our products/services;
- 3.4.3 transmission by email of promotional materials that may be of interest to you;
- 3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
4.0 How we store and keep your Personal Data secure
Unless we are obliged or, permitted to do so by law and subject to Clause 6.0 below, your data will not be disclosed to third parties. This does include our affiliates and/or other companies within our group.
All personal data is stored securely in accordance with the principles of the Data Protection Act 1998.
Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected online. Specifically, we utilise the following systems:
- admin IP whitelisting
- two-step authentication
- regular software updates
- enforce strong passwords
- educate clients on security
Third-Party Web Sites and Services
Devstars Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Devstars Ltd requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
5.0 How long do we keep your Personal Data
Any personal data you submit will be retained by us for as long as you use the services and systems provided on the website.
The data that you may submit through any communications system, that we may provide, may be retained for a longer period of up to 12 months.
6.0 Usage of Third Party Websites and Services with regards to your Personal Data
We may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to:
- Payment handling
- Delivery of purchased items
- Search engine facilities
- Advertising
- Marketing
The providers of such services do have access to certain personal data provided by Users of this website
Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited.
Furthermore, any data that is processed by third parties must be processed within the terms of this policy and in accordance with the General Data Protection Regulation 2018 (GDPR).
Changes of Business Ownership and Control
5.1 Devstars Ltd may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Controlling Access to your Data
6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
- 6.1.1 use of Data for direct marketing purposes; and
6.1.2 sharing Data with third parties.
7.0 How you can control our access to your Personal Data
Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
- Use of Data for direct marketing purposes
- Sharing Data with third parties.
You may also have access to certain areas of the website without providing any Personal Data at all. However, to use all services and systems available on the website you may be required to submit Account Information or other data.
You may restrict your internet browser’s use of cookies. For more information see Clause 9.0 below.
Your Right to Withhold Information
7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.
8.0 How you can access your Personal Data
You may access your account at any time to view or amend the data. You may need to modify or update your Data if your circumstances change.
Additional data as to your marketing preferences may also be stored and you may change this at any time.
You can ask us whether we are keeping Personal Data about you in the following forms.
- By Emailing us here – [email protected]
- By Postal Address – Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB.
Upon request, we will provide you with a readable copy of the personal data which we keep about you, although we may require proof of your identity.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data amended, erased or completed.
If you would like to access amend, remove and/or move your Personal Data that we may hold, please contact us via the credentials below :
- Name/designation: Miles Gripton
- Address: Data Protection Dept., Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB.
- Phone Number: 0208 8898 3993
- Email address: [email protected]
Accessing your own Data
8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time. You can ask us whether we are keeping personal data about you by sending postal mail to this address – Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB. Upon request, we will provide you with a readable copy of the personal data which we keep about you, although we may require proof of your identity. We will provide the information upon payment of the current statutory fee, which is £10. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data amended, erased or completed. If you have an enquiry or concern about our privacy policy, please contact:
Name/designation: Miles Gripton
Address: Personnel Dept., Devstars Ltd, Unit 168, 30 Red Lion Street, Richmond, TW9 1RB.
Phone Number: 0208 8898 3993
Email address: [email protected]
Security
9.1 Data security is of great importance to Devstars Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
9.2 Specifically we utilise the following systems:
- 9.2.1 admin IP whitelisting